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Promoting the Human-animal Bond in Veterinary Practice
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Table of Contents
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Preface
Introduction
Chapter 1
Chapter 2
Chapter 3
Chapter 4
The Obligation to Serve
Obligation
Pets In Healthcare
Pets in Healthcare
Establishing the Psychological Bond
Psychological Bond
Pet Population Dynamics
Pet Population
Why Do Clients Come?
Why Do Clients Come?
Time Management
Time Management
Scheduling
Multi-Tasking
Chapter 5
Appendices
Why Do Clients Come?
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Why Do Clients Come???
Why Do Clients Come?
Thomas E. Catanzaro, DVM, MHA, FACHE, Diplomate American College of Healthcare Executives
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