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PRAC109-0804: Effective Teaching & Training Work
Thomas E. Catanzaro, DVM, MHA, FACHE
Diplomate, American College of Healthcare Executives
8/3 - 8/24/2004
Interactive Sessions: Tuesdays, 8/3, 8/10, 8/17; 9:30 - 11:30 PM ET (US)
For all the education we have in veterinary medicine, they never teach true business skills, and they never teach how to teach. We have a profession which is said to be doubling in knowledge every 24 months, but we usually only get data and protocols; we do not get the information for effective teaching. This course will start with exploring the time-tested effective Orientation & Training programs, and apply the skills of effective teaching to scenarios for new and tenured staff. The inviolate core values of leadership will be applied to the "terms of employment"; expectations of team fit, competency, productivity and client-centered patient advocacy. Train-the-trainer tools will be shared, and delivery systems explored, to enhance the pride and development of the entire veterinary practice team.
Course References (optional and available from VIN Bookstore):
Building The Successful Veterinary Practice: Innovation & Creativity (Volume 3), Iowa State Press (now Blackwell Press)
VPC� Signature Series Monographs, Orientation & Training, with zone checklists for phased-training on diskette (Word and WordPerfect):
Leadership Principles & Skills: Commitment to Practice Culture Change, with leadership and team building resource diskette (Word and WordPerfect) (www.v-p-c.com)
Veterinary Practice Consultants Signature Series Monographs, Staff Training and Orientation-Catanzaro-2003
Veterinary Practice Consultants Signature Series Monographs, Leadership Action Planner-Catanzaro-2003
By the conclusion of this series, participants will have created practice-specific training models for creating staff pride and managing practice change.
MESSAGE BOARD DISCUSSIONS:
Discussions will begin on the start date of the course and will continue for 7 days following the last real time session.
CE HOURS: 6
Member/ $86, Non-Member/$141 by July 20th;
Member/ $96, Non-Member/$156 after July 20th;
For More Information on VIN's Upcoming CE Courses, check out http://www.VIN.com/CE/Catalog.htm
Note: "This course has been submitted (but not yet approved) for 6 hours of continuing education credits in jurisdictions which recognize AAVSB's RACE approval; however participants should be aware that some boards have limitations on the number of hours accepted in certain categories and/or restrictions on certain methods of delivery of continuing education. Call VIN for further information."
(Attendees are encouraged to check with their licensing jurisdiction(s) for information regarding recognition by the board.)
COURSE WITHDRAWAL AND REFUND POLICY: Withdrawal prior to the listed start date of a course entitles the registrant to a complete refund or a credit toward a future VIN CE course, whichever is preferred. Withdrawal within 1 week after the listed start date (i.e. including no more than one real-time session) entitles the registrant to a credit toward any future VIN CE course. (Does not apply to courses with only one real-time session.) After the first real-time session, a registrant may withdraw due to special circumstances and receive prorated credit towards a future VIN course. These requests will be handled on an individual basis. The amount of the prorated credit will be determined based on 65% of the time remaining in the course at the time of withdrawal. It is not possible to withdraw retroactively. Note: To ensure rapid handling of your request for withdrawal, we recommend that you call the VIN office at 1-800-700-INFO.
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