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PRAC105-1003: Strategies for Success: Maximizing Practice Performance through Staff

INSTRUCTOR:
Don Draper, DVM, PhD, MBA; Iowa State University
Dennis McCurnin,DVM,DACVS; Professor and Hospital Director, School of Veterinary Medicine, Louisiana State University, Baton Rouge, Louisiana

DATES:
October 2 - November 6, 2003
Interactive sessions: Thursday, 10/2, 10/9, 10/16, 10/23, 10/30;9:30-11:30 PM ET (USA)

COURSE DESCRIPTION
One of the keys to practice success is to have employees performing in ways that produce exceptional results. Employee management principles, methods, and strategies are presented in this course. Participants will learn how to recruit, hire, motivate and retain employees. Other topics that will be covered include: creation of a practice management team, development of an employee policy manual, employing conflict resolution procedures and tools for solving problems.

COURSE OUTLINE

MESSAGE BOARD DISCUSSIONS:
Discussions will begin on the start date of the course and will continue for 7 days following the last real time session.

CE HOURS: 10

TUITION:
Member/$150, Non-Member/$215 before September 18th, 2003;
Member/$166, Non-Member/$238 after September 18th, 2003
(Registration fee includes Harvard Business Review Articles -
Veterinary Students- $6 for Harvard Business Review Articles)

For More Information on VIN's Upcoming CE Courses, check out http://www.VIN.com/CE/Catalog.htm

Note: ""Course meets the requirements for 10 hours of continuing education credit in jurisdictions which recognize AAVSB's RACE approval; however participants should be aware that some boards have limitations on the number of hours accepted in certain categories and/or restrictions on certain methods of delivery of continuing education."

(Attendees are encouraged to check with their licensing jurisdiction(s) for information regarding recognition by the board.)


COURSE WITHDRAWAL AND REFUND POLICY: Withdrawal prior to the listed start date of a course entitles the registrant to a complete refund or a credit toward a future VIN CE course, whichever is preferred. Withdrawal within 1 week after the listed start date (i.e. including no more than one real-time session) entitles the registrant to a credit toward any future VIN CE course. (Does not apply to courses with only one real-time session.) After the first real-time session, a registrant may withdraw due to special circumstances and receive prorated credit towards a future VIN course. These requests will be handled on an individual basis. The amount of the prorated credit will be determined based on 65% of the time remaining in the course at the time of withdrawal. It is not possible to withdraw retroactively.

Note: To ensure rapid handling of your request for withdrawal, we recommend that you call the VIN office at
1-800-700-INFO (4636).


Debbie Friedler
Coordinator
Continual Education Division
Veterinary Information Network
CEonVIN@vin.com

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