What's New

New! Web-based VetTools. More features, easier to use!

Access your VetTools - and your practice! - from anywhere and on all devices. No apps, no extra programs, no updates to individual machines; just one easy web-based login page for your laptop, desktop,and mobile devices.

Ability to Share Records with a colleague

Share records with a colleagues via email with a few clicks.

Compliance Reporting

Review metrics and analytics to evaluate the successfulness of your reminder services and marketing outreach campaigns using Compliance Reporting analysis.

Appointment Tools

Reach out to your clients in a personal, meaningful way before and after their appointments! Send appointment confirmations via email, text, voice, with a message appropriate to the patient’s scheduled appointment. Then gather valuable client feedback and build your online reputation with post-visit surveys and reviews. Our unique intuitive appointment matching system helps you to streamline these tasks and still offer a very high level of personalization when reaching out to your clients.


Take this never-ending task off your team’s plate! Using your preferences and messages appropriate to the patient’s appointment, we’ll send appointment confirmations, follow-up messages, surveys, and review invitations for you, automatically!

Appointment Confirmation Status Report

Quickly and easily visualize the status of your appointments using the indicator icons via the schedule view or as a list from the Appointment Confirmations Status Report.

Mass Text Messaging

Now you can send mass SMS text message announcements to your clients! Create your message, select your recipient group, and even upload an image to include. Need to notify your clients of a last minute weather closure? Send a mass SMS announcement to your clients with scheduled appointments today to let them know. Having phone line problems? Send a mass SMS announcement to all of your active clients asking them to contact you via alternate methods. Mass text message announcements are a great way to get vital information right into your clients' hands as quickly as possible.

Client Communication Record

Take a peek at all of the VINx communications that have been sent to your clients; such as appointment confirmations, services reminders and seasonal newsletters.

Client Communications Center

Preview all of your communication templates and designs via the Client Communications Center. Utilize the numerous default templates we’ve created for you or feel free to create and customize your own to find that perfect fit for your practice!

Practice Dashboard Reporting

Use the Practice Dashboard to see an overview of practice management details - all just a click away! Review revenue breakdown and analytics, new client statistics, appointment compliance and more!

Quick Access to User Tracking, Chat Feature and Help Text

Provides details on what each team member reviews/does within VetTools.

Reminder Compliance

Evaluate the effectiveness of your reminder outreach.

Reminder Maintenance Tasks

Identify patients who may be missing reminder details within their record so your team can follow up with those clients.

Email Communication Dashboard

Familiarize yourself with an overview of how your hospital engages with your clients via email.

Appointment Dashboard

Review your appointment compliance statistic to better evaluate your methods and approach to appointment outreach.

And much more!