Health product recall

Freestyle Libre 2 App (Android)

Last updated

Summary

Product
Freestyle Libre 2 App (Android)
Issue
Medical devices - Performance issue
What to do

Contact the manufacturer if you require additional information. 

Affected products

Affected products Lot or serial number Model or catalog number
Freestyle Libre 2 App (Android) All lots. 72085-01

Issue

Freestyle Libre 2 Application (app) users on the Android 13 Operating System (OS), with alarms enabled, may experience situations of extended bluetooth connection loss which results in persistent signal loss conditions preventing glucose alarm function. Users who have Android 13 OS and are using impacted versions of the Freestyle Libre 2 app may not receive glucose alarms (low, high).

Recall start date: February 16, 2023

Additional information

Details
Original published date:
Alert / recall type
Health product recall
Category
Health products - Medical devices - General hospital and personal use
Companies

Abbott Diabetes Care Ltd.

Range Road, Witney, Oxfordshire, Great Britain, OX290YL

Published by
Health Canada
Audience
General public
Recall class
Type II
Identification number
RA-72932

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