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Courses open for VSPNer registration

TECH150-0512: Professional Development for the Veterinary Technician

INSTRUCTOR(S): Charlotte Waack, AA, AAS, BS, CVT, RVT and Brenda Feller, CVT, RVT, VTS (Anesthesia)

COURSE OPEN: May 1-June 8, 2012

REAL TIME SESSIONS (RTS): Tuesdays, May 8, 15, 22, and 29, 2012; 9:30pm-11:00pm ET (USA)
Course RTS Times in Your Area: World Clock Converter
Practice Sessions: In order to prepare you for a successful experience in your CE course, we request you attend a practice session prior to the first Real Time Session. Times and dates will be listed in your course confirmation email. Expect to spend up to 1 hour at one of the 2-4 practice sessions held prior to the first Real Time Session.

* The instructor(s) for this course will be using audio which will require you to have a headset or speakers to listen. If you have any concerns regarding your computer's audio capabilities, please be sure to attend a Practice Session.

Level and Prerequisites: This basic course is directed toward credentialed veterinary technicians, veterinary technician students and veterinary assistants who wish to pursue a career in veterinary technology.
VSPN CE Course. This course has been approved for veterinary technicians only. This course is approved for continual education units toward CVPM requirements through VHMA.

Course Description:
Are you a Professional? The way you look, speak, act, and interact with others at work influences how you are perceived as a representative of one of the fastest growing professions. This course will provide information and interactive discussion to help further your career and tools to accomplish your professional goals. After defining and exploring the concept of professionalism, we will discuss the specific aspects of ethics, practice acts, communication, utilization and career development.

This course consists of four (4) ninety (90) minute Real Time Sessions, supplemental library materials, interactive message board discussions, a mandatory end-of-course test, and may include online multiple choice quizzes (after each Real Time Session). Successful completion (scoring 80% or better) on the end-of-course test is required to be considered for a course certificate of completion.
** The lecture portion of this course will be an audio presentation. Please be prepared to listen.

Upon completion of this course, the participant should be able to

Course Materials: Course materials will be available in the course library prior to each Real Time Session.

Required Texbook(s): There is no required textbook for this course.

About the Instructor: Charlotte Waack has over 20 years' experience in the field of veterinary medicine, is an adjunct faculty member at John Wood Community College and San Juan College. She is also a VSPN CE instructor, moderator, and VSPN Member Services employee. Brenda Feller developed an interest in anesthesia as a student at Michigan State University. After graduation she worked in a general practice for a few years before moving on to the Anesthesia Department at the University of Illinois Veterinary College. Here she honed her skills and anesthesia became a passion. In addition to her VSPN duties she is also a featured speaker on the topic of anesthesia at a variety of veterinary conferences in the US and Canada.

Course Outline:
Week 1 (Real Time Session May 8): Professionalism
Content: Professionalism starts with you; where you choose to obtain your education, where you choose to work, how you choose to present yourself to the public, how you keep current with new trends in veterinary medicine. In this session, we will discuss all of the above and give examples of key points of professionalism. You will also learn how continuing education can affect your professional career.

Week 2 (Real Time Session May 15): Ethics and Practice Acts
Content: We will cover definitions (morals, personal ethics, other ethical constructs including professional, legal obligations), and professional ethics (including evaluation of the Veterinary Technician Code of Ethics and the role of Veterinary Licensing Acts in ethical behavior for veterinary technicians). Other areas to be discussed include: ethical dilemmas (defining and resolving with consideration of multiple/conflicting obligations), monitoring and influencing veterinary practice acts, and credentialing (registration, certification, and licensure, qualification, examination, application and renewal).

Week 3 (Real Time Session May 22): Communication
Content: Communication in the workplace is a very important aspect of professionalism. Written communication is as important as oral communication in all aspects of your career. We will discuss how to build a professional resume, write a cover letter, improve interview skills and learn how to communicate better with your clients and the veterinary team.

Week 4 (Real Time Session May 29): Where Can Your Career Take You?
Content: There are many opportunities for veterinary technicians within and outside clinical practice. We will discuss veterinary technician specialties and achieving specialty certification opportunities for further continuing education in the field, careers in education, industry, moving into management, and certification in practice management. We will also discuss the importance of becoming involved in professional organizations and how that aspect can help further your career.


Tuition: $Free (Enrollment is limited and will be closed as soon as participant cap has been met.)

**For more on how online CE works see the Participant Resource Center

  • Enrollment qualifications: VIN CE courses are open to VIN member and non-member veterinarians. Veterinarians enrolling in a VSPN CE course must be a VIN member. Veterinary support staff must be a VSPN member to enroll in a VSPN CE or a VIN CE course open to VSPN member enrollment.
  • Each enrollee must be able to receive emails from and addresses. Email is our major form of communication with participants; personal emails are highly recommended rather than clinic/hospital email addresses.
  • Each person is individually responsible for his/her own registration. To ensure that all information received is secure and correct, please do not enroll for a course on behalf of another individual.
  • For further assistance call 1-800-700-INFO (4636) or email (VIN CE) or (VSPN CE) Please include the course title, your full name, and contact information in your correspondence. Note: "This course has been approved for 6 continuing education credits in jurisdictions which recognize AAVSB RACE approval; however participants should be aware that some boards have limitations on the number of hours accepted in certain categories and/or restrictions on certain methods of delivery of continuing education." Call VSPN CE at 1-800-700-4636 for further information. (Attendees are encouraged to check with their licensing jurisdiction(s) for information regarding recognition by their board).
    Course withdrawal and refund policy: A complete refund of the paid course price will be issued when your withdrawal request is received prior to the listed start date of the course. If you wish to withdraw after the start date please contact the VIN/VSPN office 1-800-700-INFO (4636) to discuss eligibility for a pro-rated refund.
    **Note: To ensure rapid handling of your request for withdrawal, we recommend that you call the VIN/VSPN office at 1-800-700-INFO (4636).
    ** For More Information on VSPN's upcoming CE Courses, check out

    Nanette R. Walker Smith, M.Ed., RVT, CVT, LVT
    VSPN Content Director & VSPN CE Director

    VSPN CE Services:
    1-800-846-0028 or 1-530-756-4881 or direct line to VIN/VSPN from the United Kingdom: 01452226154
    Charlotte Waack (, ext 193
    Chris Upchurch (; ext 197
    Darci Palmer (; ext 179
    Debbie Bess (; ext 178
    Jennifer Withrow (; ext 159
    Nanette Walker Smith (; ext 187


    800.700.4636  |  |  530.756.4881  |  Fax: 530.756.6035
    777 West Covell Blvd, Davis, CA 95616

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