VSPN STAF146-0322: Approaches to Employee Performance Management

The real time sessions for this course will be presented via Zoom webinar platform.

Presenter: Heather Howell, RVT, LVT, MBA
Course Open: March 2-March 26, 2022
Real Time Sessions (RTS): Wednesdays March 9 and 16, 2022; 9:30-11:00pm ET (USA)    World Clock Converter
Total CE Credit: 3
RACE Category: 3 hours Non-Medical

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Course Information:
This course will explore performance management, which when done effectively encompasses so much more than just an annual evaluation. We will explore traditional employee evaluations as well as performance planning. We will discuss formal communication with employees, including the merits and downfalls of traditional employee evaluations. The concepts of performance planning, employee empowerment, goal setting, and dealing with substandard performance will be explored. This course covers those essential skills needed to develop a program within your practice for providing employees feedback regarding their performance and helping them to set goals for achievement

Learning Objectives: Upon completion of this course, the participant should be able to:
  • Understand comprehensive employee performance management.
  • Explore traditional employee evaluations.
  • Assess and compare the benefits and drawbacks of traditional employee evaluations.
  • Differentiate the importance of job expectation clarifications prior to evaluation of performance.
  • Relate the connection between job descriptions, training and evaluation/performance planning.
  • Consider the desired outcome and stated goals of the feedback system used.
  • Explain the importance of real time feedback regarding performance.
  • Critique and measure the benefits and drawbacks of performance planning systems.
  • Discuss goal setting, employee motivation, and employee performance.
Level and Prerequisites: This advanced VSPN CE course will be open for enrollment veterinarians, practice managers, and supervisors to best incorporate practice ethics and atmosphere to utilize evaluations and performance planning for advancement of practice goals and staff development.

RACE Accreditation: This program has been approved for 3 hours of continuing education credit in jurisdictions which recognize RACE approval. (20-881787)
VHMA accreditation: This course is approved by VHMA for CVPM credits. (VHMA 12-20).

Course Agenda:

Week 1 (Real Time Session March 9): Traditional Employee Evaluations
During this session we will explore traditional employee evaluations, assess and compare the benefits and drawbacks of traditional employee evaluations, differentiate the importance of job expectation clarifications prior to evaluation of performance, relate the connection between job descriptions, training and evaluation/performance planning and consider the desired outcome and stated goals of the feedback system used.

Week 2 (Real Time Session March 16): Comprehensive Performance Management, Performance Planning and Goal Setting
During the final session, we will explore performance management as a comprehensive, ongoing process; consider eliminating traditional employee evaluations, explain the importance of real time feedback regarding performance, critique and measure the benefits and drawbacks of performance planning systems and discuss goal setting, employee motivation, and employee performance.

Successful completion (scoring 80% or better) on the end-of-course test is required to earn a certificate of completion for the course. To learn more about the requirements for earning a CE certificate, please refer to Receiving Your CE Credit and Course Completion Certificate.

Course Materials: Course materials will be available in the course library prior to each Real Time Session.
Required Textbook(s): There is no required textbook for this course.

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Tuition: $66 ($59 early bird special if enrolled by February 16, 2022)
Prices are listed in US dollars.

* Students currently enrolled in an AVMA accredited or CVMA approved Veterinary Technician Program may be eligible to receive a 50% discount off the regular rate for this course (upon verification of student status).

*To ensure participants are ready and prepared for classes, enrollment will close on March 9, 2022 at 5 pm ET (USA) or when the maximum number of participants is reached.

*For more information on how online CE works, see the Participant Resource Center.

To Enroll:
  1. Enrollment qualifications: VIN CE courses are open to VIN member and non-member veterinarians. Veterinarians enrolling in a VSPN CE course must be a VIN member. Veterinary support staff must be a VSPN member to enroll in a VSPN CE or a VIN CE course open to VSPN member enrollment.
  2. Each enrollee must be able to receive emails from @vspn.org and @vin.com addresses. Email is our major form of communication with participants; personal emails are highly recommended rather than clinic/hospital email addresses.
  3. For further assistance call 800-846-0028 ext.792 or email . Please include the course title, your full name, and contact information in your correspondence.

Course withdrawal and refund policy: A complete refund of the paid course price will be issued when your withdrawal request is received prior to the listed start date of the course. If you wish to withdraw after the start date please contact the VIN office 800-846-0028 ext. 792 to discuss eligibility for a pro-rated refund.

*For more information on VSPN's upcoming CE courses, check the VSPN Course Catalog.

VSPN CE Services:
800-846-0028 or 530-756-4881; ext. 792
or direct line to VIN/VSPN from the United Kingdom: 01 45 222 6154
or direct line to VIN/VSPN from Australia: 02 6145 2357