VSPN STAF129-0521: Effective Staff Meetings and Training

The real time sessions for this course will be presented via Zoom webinar platform.

Presenter: Heather Howell, RVT, LVT, MBA
Course Open: May 4, 2021- May 28, 2021
Real Time Sessions (RTS): Tuesdays May 11 and 18, 2021 9-10:30PM ET (USA)    World Clock Converter
Total CE Credit: 3
RACE Category: 3 hours Non-Medical

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Course Information:
The goal of this course is to enable and empower veterinary practice leaders to effectively plan and conduct staff meetings that enhance staff training and problem solving. The course will cover how to schedule meetings, how to plan meeting agendas, what should be discussed at meetings and how to keep meetings on track. The course will also discuss how to increase learning at meetings and decrease the poor morale, poor attendance, and 'bad' feelings. The course will start with the basics of meeting scheduling and writing agendas and move on to more in-depth discussion of meeting ideas and activities.

Learning Objectives: Upon completion of this course, the participant should be able to:
  • decrease poor attendance at staff meetings.
  • consider alternatives for in-person attendance using technology.
  • arrange scheduling regarding staff meetings to minimize issues.
  • reconstruct meeting agendas to avoid common pitfalls regarding meetings.
  • support your staff and make meetings more enjoyable.
  • determine desired outcomes for staff meetings.
  • integrate team members in training and participation at meetings.
  • devise ways to improve employee morale regarding staff meetings.
  • plan and conduct staff meetings that allow continuous learning to occur.
Level and Prerequisites: This advanced VSPN CE course is focused primarily toward veterinary practice managers, hospital administrators, supervisors and those involved in the planning and conducting of the staff meetings.

RACE Accreditation: This program has been approved for 3 hours of continuing education credit in jurisdictions which recognize RACE approval.(20-772213)
This course is approved by VHMA for CVPM credit. (VHMA program # 08-17).

Course Agenda:

Week 1 (Real Time Session May 11): How to Kill a Meeting AND How to Bring Meetings Back to Life
In this session we will discuss how to improve meeting attendance and alternatives to in person meetings. We will also go over good scheduling practices, as well as common meeting pitfalls, and ideas to make meetings more enjoyable.

Week 2 (Real Time Session May 18): Getting Staff Involved, Energized and Learning
This week we will discuss determining our desired outcomes and integrating team members participation in training and meetings. Ways to improve morale, planning, and innovative ways to conduct meetings will also be discussed.

Successful completion (scoring 80% or better) on the end-of-course test is required to earn a certificate of completion for the course. To learn more about the requirements for earning a CE certificate, please refer to Receiving Your CE Credit and Course Completion Certificate.

Course Materials: Course materials will be available in the course library prior to each Real Time Session.
Required Textbook(s): There is no required textbook for this course.

Enroll Now

Tuition: $63 ($57 bird special if enrolled by April 20, 2021)
Prices are listed in US dollars.

* Students currently enrolled in an AVMA accredited or CVMA approved Veterinary Technician Program may be eligible to receive a 50% discount off the regular rate for this course (upon verification of student status).

*To ensure participants are ready and prepared for classes, enrollment will close on May 11, 2021 at 5 pm ET (USA) or when the maximum number of participants is reached.

*For more information on how online CE works, see the Participant Resource Center.

To Enroll:
  1. Enrollment qualifications: VIN CE courses are open to VIN member and non-member veterinarians. Veterinarians enrolling in a VSPN CE course must be a VIN member. Veterinary support staff must be a VSPN member to enroll in a VSPN CE or a VIN CE course open to VSPN member enrollment.
  2. Each enrollee must be able to receive emails from @vspn.org and @vin.com addresses. Email is our major form of communication with participants; personal emails are highly recommended rather than clinic/hospital email addresses.
  3. For further assistance call 800-846-0028 ext.792 or email . Please include the course title, your full name, and contact information in your correspondence.

Course withdrawal and refund policy: A complete refund of the paid course price will be issued when your withdrawal request is received prior to the listed start date of the course. If you wish to withdraw after the start date please contact the VIN office 800-846-0028 ext. 792 to discuss eligibility for a pro-rated refund.

*For more information on VSPN's upcoming CE courses, check the VSPN Course Catalog.

Lisa Kernaghan, LVT, RVT, CVT, VTS (ECC)
VSPN CE Coordinator

VSPN CE Services:
800-846-0028 or 530-756-4881; ext. 792
or direct line to VIN/VSPN from the United Kingdom: 01 45 222 6154
or direct line to VIN/VSPN from Australia: 02 6145 2357