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Webinar - Setup Microphone Headset
March 30, 2018 (published)
Debbie Friedler; Peggy Hall

Before participating in Zoom Webinar, you must connect your microphone headset to the computer and set it as the default device.

Content

For tips on using Audio in Zoom Webinar Real Time Session, please refer to Instructor Tips - Zoom Webinar


Connect Audio Device

A stand-alone microphone tends to pick up background noise and can, when placed too close to the speakers, generate feedback. Internal PC microphones are not recommended as they tend to produce poor sound quality. Instead, we recommend that you use a microphone headset (such as the Logitech USB Headset H390) for Zoom Webinars.  The microphone headset should come with installation instructions.

If you need assistance, please contact Wally at support@vin.com or 1.800.846.0028 x 127.

VIN may be able to supply the necessary audio equipment. Please contact your course facilitator for further information.

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Configure Audio Devices

You will need to configure your computer to use the headset as the default audio input/output, and to set the PC audio volume controls. This should be completed before opening a browser to start the VIN/VSPN session. If the browser is already open while you change the sound configuration on your computer, the open browser may not get the updated settings. Close all browser windows and complete the sound configuration before logging into VIN/VSPN to start a Zoom Webinar.

If your headset is connected to the microphone and speaker jacks on your computer, the headset earphones and microphone will be automatically treated as the default audio devices. However, if your headset is connected via a USB port or hub, you will need to select the headset as your default recording and playback audio devices. Following are instructions to set the default audio devices for Mac, Windows Vista, and Windows 7, 8, or 10 computers.

You may need to unmute the microphone or adjust the volume on your headset. For more information, see Microphone Headset - Volume and Mute .

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Configure Audio Devices for Mac

  1. Select System Preferences -> Sound from the Apple menu.

     macsoundconfig01.jpg

  2. Select the Input tab. Note that the internal microphone is set as the default input sound device.

     macsoundconfig02.jpg

  3. Select your microphone device from the list of sound input devices. In the following example the microphone device is a Logitech USB Headset.

  4. Set the Input volume: and Output volume: to a reasonable level.

     macsoundconfig03.jpg

  5. Select the Output tab.

  6. Select the default output audio device. In this example, the default output audio device is a Logitech USB Headset.

  7. Close the window.

     macoutput01.jpg

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Configure Audio Devices for Windows Vista

  1. Select Start->Control Panel->Sound.

     vistacontrol.jpg

  2. Check that the headset is the default recording device. The default recording device is indicated by a green check on the device entry. In this example the recording device is set to a Logitech USB headset.

    vistarecording.jpg

  3. If the headset isn't the default recording device:
    1. Select the Recording tab in the Sound window.
    2. Select the headset device from the list of recording devices.
    3. Select the Set Default button.

  4. Set the recording volume.
    1. In the Sound window, Recording tab, select the Properties button.
    2. In the Headset Microphone Properties window, select the Levels tab.
    3. Set the Headset Microphone volume to an appropriate level.
    4. Select the OK button to close the Headset Earphone Properties window.

    vistarecordprop.jpg

  5. In the Sound window, select the Playback tab.

  6. Check that the headset is the default playback device. The default playback device is indicated by a green check on the device entry. In this example the playback device is set to a Logitech USB headset.

    vistaplayback.jpg

  7. If the headset isn't the default playback device:
    1. Select the headset device from the list of playback devices.
    2. Select the Set Default button.

  8. Set the playback volume.
    1. In the Sound window, Playback tab, select the Properties button.
    2. In the Headset Earphone Properties window, select the Levels tab.
    3. Set the Headset Earphone volume to an appropriate level.
    4. During a Unity Audio Conference sound is input from your headset microphone and fed back to your computer for output through the earphones on your headset. If the local playback is not muted or turned down, the output from the microphone will play twice causing an echo effect.
      Set the Headset Microphone volume to zero and mute the Headset Microphone by selecting the mute button.
    5. Select the OK button to close the Headset Earphone Properties window.

     vistaplayprop.jpg

  9. Select the OK button to close the Sound window.

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Configure Audio Devices for Windows 7, Windows 8, or Windows 10

  1. Right click on the speaker icon next to the clock on your computer (refer to the white arrow in the following image).
       

  2. From the popup menu, select Recording devices (refer to the red arrow in the following image).

  3. In the Sound window on the Recording tab, make sure your microphone headset is selected as the default device.  In the example provided below, the Logitech USB Headset is set as the default device (see the green circle with the white checkmark).

  4. If it is not the default device,
    1. Select the microphone headset device so it is highlighted.
    2. Select the Set Default button to make the microphone headset the default recording audio device.
    3. Select the Apply button located at the bottom of the Sound window.

  5. From the Recording tab in the Sound window, select the Properties button.

  6. In the Microphone Properties window, select the Levels tab.

  7. Set the Microphone Volume to 100 and make sure it is not muted. (see above).
    Select the Apply button.

  8. In the Microphone Properties window, select the Listen tab.

  9. Make sure the Listen to this device is unchecked.

  10. Select the OK button to close the Microphone Properties window.

  11. Right click on the speaker icon next to the clock on your computer (refer to the white arrow in the following image).

  12. From the popup menu, select Playback devices (refer to the red arrow in the following image).

  13. In the Sound window on the Playback tab, make sure your microphone headset is the default device. In the example below, the Logitech USB Headset is set as the default device (see the green circle with the white checkmark). 

  14. If it is not the default device,
    1. Select the microphone headset device so it is highlighted.
    2. Select the Set Default button to make the microphone headset the default playback audio device.
    3. Select the Apply button located at the bottom of the Sound window.

  15. From the, Playback tab in Sound window, select the Properties button.

  16. In the Speakers Properties window, select the Levels tab.

  17. Set the Speakers Volume to 100 and leave it unmuted (see above).

  18. During a Unity Audio Conference sound is input from your headset microphone and fed back to your computer for output through the earphones on your headset. If the local playback is not muted or turned down, the output from the microphone will play twice causing an echo effect.
    Set the Microphone Volume to it's lowest setting (0) and select the mute button so it is muted. (see above).

  19. Select the OK button to close the Speakers Properties window. 

  20. Select the OK button to close the Sound window.

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