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Promoting the Human-animal Bond in Veterinary Practice
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Preface
Introduction
Chapter 1
Chapter 2
Chapter 3
Chapter 4
Chapter 5
Programs
Programs
Communicating to Win
Communicating
Client Communications
Client Communications
Bring Them in
Bring Them
Appendices
Client Communications
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Client Communications
Client Communications
Thomas E. Catanzaro, DVM, MHA, FACHE, Diplomate American College of Healthcare Executives
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