close
VIN Public
Log out
Front Page
Message Boards
Search
Search Main Page
Pub Med
Search Feeback
Search Help
Search Preferences
Rounds
Library
Library Main Page
VINcyclopedia of Diseases (Formerly Associate)
Calculators
Drug Resources
Drug Resources (mobile)
Journals
News
Proceedings
Specialty Centers
Student Center
Learn Anatomy in 3D
Library quick links
VINcyclopedia of Diseases (Formerly Associate)
Calculators
Drug Resources
Journals
Learn Anatomy in 3D
News
Proceedings
Specialty Center
Student Center
VIN Veterinary Drug Handbook
Library main page
Library Home
Books & VINcyclopedia of Diseases (Formerly Associate)
Calculators & Conversion Tables
Clinical Research & Surveys
Dictionaries
Drug Resources
Forms & Handouts
Guidelines, Notes, Case Studies, FAQs
Journals
Multimedia
News
Practice Management Aids
Procedures & Techniques
Proceedings
Public Health & Disaster Management
Rounds & Discussions
Specialty Center
The Student Center
Vet-to-Vets About pages
Website of the Week (WOW)
Miscellaneous
Archives
Library quick links
VINcyclopedia of Diseases (Formerly Associate)
Calculators
Drug Resources
Journals
Learn Anatomy in 3D
News
Proceedings
Specialty Center
Student Center
VIN Veterinary Drug Handbook
Library main page
CE
MyVIN
HELP
Help
FAQ
VIN 101
VIN Mobile Help
Feedback
More...
CattleDog Publishing
eVetSites
Veterinary Partner
VetQuest Classifieds
VetzInsight
VIN Foundation
VIN News Service
VIN Store
VIN Practice Communications
VSPN
All resources
- Client Education
- Clinical Updates
- Conference Proceedings
- Drug Resources
- Images/Audio/Visual
- Journal Abstracts
- Message Boards
- Medical FAQ
- Rounds
- VINcyclopedia of Diseases
- VIN Veterinary Drug Handbook (VVDH)
Search
ShowMe
Hints
Chat
MyActivities
VINdex
Feedback
Hi
VIN
VIN Public
Log out
Launch VIN Chat
VIN Usage
Change Your Password
Renew Membership
Update Signature
Update Credit Card
All VIN
- Client Education
- Clinical Updates
- Conference Proceedings
- Drug Resources
- Images/Audio/Visual
- Journal Abstracts
- Message Boards
- Medical FAQ
- Rounds
- VINcyclopedia of Diseases
- VIN Veterinary Drug Handbook (VVDH)
GO
×
Email Document
Send To Email:
Oops! Please enter a valid Email address!
×
Email Sent
Would you like to change your VIN email? Just click
here
.
MAIN
:
Browse by Speaker
: Thomas E. Catanzaro
Welcome,
VIN Public
!
Logout
Welcome
VIN
Logout
Change Your Password
Promoting the Human-animal Bond in Veterinary Practice
close
VIN Public
Log out
Welcome
Logout
Change Your Password
CLOSE
Search this Resource
View main page
Table of Contents
Browse by Speaker
Browse by Category
Loading...
Preface
Introduction
Chapter 1
Chapter 2
Chapter 3
Chapter 4
Chapter 5
Appendices
Thomas E. Catanzaro, DVM, MHA, FACHE, Diplomate American College of Healthcare Executives
Check the box in front of the titles you wish to view, print or save as one document. Choose "View Checked" to view or save the document. Press "Print Checked" to print.
Preface
Introduction
Methods and Materials
Results
Discussion
The New Initiatives in Wellness - The Ultimate HAB Action
The Environment We Created
Wellness Surveillance - It is Good Medicine
What is Compliance, and Why is it Important?
Wellness Programs & Practice Liquidity
Every Price is Too High
Value Added Healthcare Services
A Poem About Responsible Accountability
Bonding The Client To Your Practice
Bereavement Counseling
Putting it into Action
The Consumer's Search
Trade Offs
Meeting the Community Needs
Internal Promotions
Managing Public Perceptions
Shaping Strategy
Veterinary Practice Images
The Client's First Impression
Focusing on the Client
The Obligation to Serve
Pets in Healthcare - In-Roads to Success
Establishing The Psychological Bond
Pet Population Dynamics (Why are there too many euthanasias?)
Why Do Clients Come???
Time Management
In Multi-Tasking Techniques (High Density Scheduling)
Practice Programs
Communicating to Win
Client Communications
Bring Them in So You Can Take it to the Bank
Appendix A: Standards Of Care (SOC)
Appendix B: Operation Pet ID
Appendix C: Preferred Client Program
Appendix D: Behavior Management
Appendix E: Behavior Trainers
Appendix F: The Art of Communication with Dogs
Appendix G: Puppy Class Outline
Appendix H: Puppy Survival Manual
Appendix I: Purr-Fect Time for Cat Practices
Appendix J: Kitten Carrier Class Outline
Appendix K: Nine Steps to Celebrate & Protect a Cat's Nine Lives
Appendix L: Behavior Management Equipment
Appendix M: Pet Health Insurance: An Alternative to Economic Euthanasia
Appendix N: Help! My Grieving Client Needs Help
Appendix O: What Do I Tell the Children?
Appendix P: Pet Mediated Stress Therapy - A Practice Builder
Appendix Q: Quality Care Promotions
Appendix R: A "Resale" Profit Center Museum
Appendix S: Pain Scoring
Appendix T: Traveling with your Pet
Appendix U: Dental Scoring & Contesting
Appendix V: Marketing Nutritional Wellness
Appendix W: High Tech = High Touch
Appendix X: Radiology - Imaging Programs
Appendix Y: Why Animal Welfare Is Important to Your Image!
Appendix Z: The "Bond-Centered" Practice
Bonding the Client to Your Practice
MAIN
:
Browse by Speaker
: Thomas E. Catanzaro
Menu/search
ShowMe
Hints
Chat
MyActivities
VINdex
Feedback
Hi
VIN
VIN Public
Log out
Launch VIN Chat
VIN Usage
Change Your Password
Renew Membership
Update Signature
Update Credit Card
×
Email Document
Send To Email:
Oops! Please enter a valid Email address!
×
Email Sent
Would you like to change your VIN email? Just click
here
.
SAID=27