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STAF135-0910: Introductory Veterinary Assisting Module 1
Heather Howell, RVT, LVT, MBA
September 8-October 8, 2010
Real Time Sessions: Tuesday evenings, September 14, 21, and 28, 2010; 9:30pm-11:00pm ET (USA)
Module 1 covers the foundational elements of veterinary nursing and companion animal hospital orientation including terminology, hospital make up, basic client services, and patient nursing. This course is meant to provide a basic understanding for the novice veterinary support staff member. The goal of these modules is to impart knowledge and techniques veterinary assistants can utilize when assisting veterinarians and veterinary technicians. All members of the veterinary support staff may join the course and its discussions; however, this course has a basic content and is focused toward novice veterinary assistants, animal caretakers, and new hospital employees in companion animal practices. Exotics and large animal medicine will not be covered comprehensively.
Heather Howell, LVT, RVT, MBA has taught numerous classes online for VSPN and has developed this series of courses to teach veterinary assistants, animal caretakers, and new employees the basic elements of the companion animal hospital and enable them to actively contribute to quality patient care. Module 1 has three (3) ninety (90) minute online interactive real time sessions covering discussion of situations; homework reinforcing the handouts and real time sessions; interactive message boards to discuss the real time sessions and homework; and a final exam. The course will also utilize interactive cases to test the participant's knowledge of the material discussed in each session.
Upon completion of this course, the participant should be able to
Week 1: Roles of the Veterinary Staff, Client Interaction, and Basic Terminology
Content: This session will cover the basic knowledge of how each position in a veterinary hospital contributes to the overall health of the hospital and patients and how to fit in at your new job. Taking initiative, anticipating the veterinarian and technician's needs, and becoming indispensable will also be discussed. This session will also touch on client relations and phone skills. This will be valuable for all veterinary assistants, particularly those in a smaller practice where cross coverage of job positions is required. Basic medical records charting and veterinary terminology will also be covered to enable the participant to professionally interact with the staff and the clients.
Week 2: Safety and Basic Animal Restraint/Handling
Content: This session will cover on the job safety and common hospital hazards, including how to minimize such hazards. Taking responsibility for personal safety will be discussed. Basic patient restraint and handling will also be covered including restraints used for a variety of procedures. Tips on becoming proficient at handling and anticipating patients will also be discussed.
Week 3: Nursing
Content: This session will cover techniques in patient care and nursing. It will include discussion of normal vital signs, basic patient monitoring and care, charting patient care, hygiene, and exercising and feeding of the hospitalized patient. This session will also cover compassion and stewardship of our patients.
LIBRARY MATERIALS: Library materials will be made available prior to the topic week so participants will have plenty of time to prepare for the real time sessions and discussion.
MESSAGE BOARD DISCUSSIONS: Message board discussions regarding the topic presented will begin on the day the course opens and continue for one week following the last real time session. These discussions will be held in the VSPN CE course area.
CE HOURS: 4.5
$90 ($81 early bird special if registered before August 25, 2010).
Enroll in all three VA Modules before September 14, 2010 and receive a 15% discount off the regular course price. This discount is only available through this date.
*Students currently enrolled in and taking at least 2 classes or 5 units at an AVMA accredited or CAAHT approved Veterinary Technician Program may be eligible to receive a 50% discount off the regular rate for this course (upon verification of student status). You must include the following information in the comments section of the CE enrollment form in order to be eligible for this discount: your program director's name and contact information (email/phone) and school name.
** NOTE: Enrollment will be closed when the maximum number of participants is reached or at 5pm ET the day of the first real time session.
**For more on how online CE works see the VSPN Participant's Resource Center
Nanette R. Walker Smith, M.Ed., RVT, CVT, LVT
VSPN Content Director & VSPN CE Director
VSPN CE Services: VSPNCE@vspn.org
1-800-846-0028 or 1-530-756-4881 or direct line to VIN/VSPN from the United Kingdom: 01452226154
Charlotte Waack (Charlotte@vspn.org), ext 193
Chris Upchurch (Chris@vspn.org); ext 197
Darci Palmer (Darci@vspn.org); ext 179
Debbie Bess (DBess@vspn.org); ext 178
Nanette Walker Smith (Nanette@vspn.org); ext 187
777 West Covell Blvd, Davis, CA 95616
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