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STAF115-0909 : Veterinary Assisting Module 2: How the Veterinary Assistant Can Directly Improve Patient Care
Heather Howell, LVT, MBA
September 22-October 22, 2009
Real Time Sessions: Monday evenings, September 28, October 5 and 12, 2009; 9:30pm-11:00pm ET (USA)
This module focuses on the basics of veterinary nursing care and includes an entire section on euthanasia. Exam room procedures, tactics of client education and hospital wellness programs round out this module. This is a great course for all hospital staff to participate in to achieve a better baseline understanding of what makes a good hospital great.
Heather Howell, LVT, MBA has taught numerous classes online for VSPN and has developed this series of course to help you better communicate with your peers and co-workers in and outside the office. All members of the veterinary support staff may join the course and its discussions; however, this course has a basic content and is focused toward new veterinary assistants, animal caretakers and new hospital employees in companion animal practices.
Module 2 has three (3) ninety (90) minute online interactive real time sessions covering discussion of situations; homework reinforcing the handouts and real time sessions; interactive message boards to discuss the real time sessions and homework; and a final exam. The course offers interactive cases that each participant must complete as homework during the course. The goal of the interactive cases is to test the participant's knowledge of the material discussed in each session.
Upon completion of this course, the participant should be able to
TEXTBOOKS: There are no required texts for this course.
The instructor recommends the following texts for this module:
Week 1: Nursing
Content: This lecture will cover techniques in patient care and nursing. It will include discussion of normal vital signs, basic patient monitoring and patient care, charting patient care, hygiene, and exercising and feeding of the hospitalized patient. This session will also cover compassion and stewardship of our patients.
Week 2: Euthanasia
Content: This lecture will cover the sensitive issue of euthanasia and how to compassionately handle clients and their pets during this emotional time. This session will explain the stages of grief and how grief affects people. We will also discuss how to manage the emotions and stress you and your hospital team may feel from being involved with this process. In addition, we will review patient handling techniques that accompany euthanasia.
Week 3: Wellness Programs (vaccinations, dentistry, geriatrics, veterinary visits, etc.)
s Content: This lecture will discuss practice wellness programs; give examples of such programs and how to discuss them with clients. We will also cover why wellness programs are important for patient care. This session will be particularly useful for those who currently work as exam room assistants or hope to implement such a system in their practice.
LIBRARY MATERIALS: Library materials will be made available prior to the topic week so participants will have plenty of time to prepare for the real time sessions and discussion.
MESSAGE BOARD DISCUSSIONS: Message board discussions regarding the topic presented will begin on the day the course opens and continue for one week following the last real time session. These discussions will be held in the VSPN CE course area.
CE HOURS: 4.5 CEUs (per VA module)
$90 ($81.00 early bird special if registered before September 8, 2009).
*Enroll in all four VA Modules before August 24, 2009 and receive a 15% discount off the regular course price. This discount is only available through this date.
*Students currently enrolled in and taking at least 2 classes or 5 units at an AVMA accredited or CAAHT approved Veterinary Technician Program may be eligible to receive a 50% discount off the regular rate for this course (upon verification of student status). You must include the following information in the comments section of the CE enrollment form in order to be eligible for this discount: your program director's name and contact information (email/phone) and school name.
** NOTE: Enrollment will be closed when the maximum number of participants is reached or at 5pm ET the day of the first real time session.
**The Participant's Resource Center includes all you need to know about online CE with VIN and VSPN: https://www.vin.com/CE/Public/VSPN/ParticipantVspn.htm
Nanette R. Walker Smith, M.Ed., RVT, CVT, LVT
VSPN Content Director & CE Coordinator
1-800-846-0028 or 1-530-297-4950, ext 187
VSPN CE Services
1-800-846-0028 or 1-530-297-4950
Charlotte Waack (Charlotte@vspn.org), ext 193
Chris Upchurch (Chris@vspn.org); ext 197
Darci Palmer (Darci@vspn.org); ext 179
Debbie Bess (DBess@vspn.org); ext 178
777 West Covell Blvd, Davis, CA 95616
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