VIN PRAC134-0420: Practice Management – Surviving the COVID-19 Pandemic

The lectures for this course will be presented in an audio format using a webinar platform.

Enrollment is closed.
Presenters: Jeff Sanford MBA, BBA
Bill Kearley, DVM, MBA
Raphael S. Moore, JD, LL M
Tony Bartels, DVM, MBA

Course Open: April 26-May 6, 2020
Real Time Sessions (RTS): Sunday, April 26, 2020; 8:00-10:00 pm ET (USA)
Course RTS Times in Your Area: World Clock Converter

Level and Prerequisites: This specialty course will be open to veterinarians actively interested in practice management and financial options to utilize during the COVID-19 pandemic.
VIN CE Course: Open to veterinarians. This course has been submitted for potential RACE approval for veterinarians.

Course Information:
This course will cover a number of practice management and financial topics affecting our veterinary community during the face of COVID-19. It will also address navigating the new federal financial support programs recently made available.

Week 1 (Real Time Session April 26, 2020): Surviving the COVID-19 Pandemic
Presenters: Jeff Sanford, Bill Kearley, Raphael S. Moore, and Tony Bartels
Format: Audio
Objectives: Upon completion of this session, the participant should be able to
  • explain the obligations of the practice owner/manager for those employees that become sick, the employees’ exposure to others, and general biosecurity.
  • list the obligations and rights for relief vets.
  • discuss options for practice owners/managers to avoid letting go of current employees in the face of financial difficulties.
  • discuss the regulations and benefits of Telemedicine and VCPR in a practice.
  • improve relationships with Vendors when dealing with financial difficulty.
  • gauge exposure risk without violating client's rights.
  • determine the best option (PPPL or EIDL) for the practice.
  • take what they learned to determine best immediate practices to improve financial recovery.
  • understand the FMLA as it relates to emergency paid leave, and the family first response act.

Successful completion (scoring 80% or better) on the end-of-course test is required to earn a certificate of completion for the course. To learn more about the requirements for earning a CE certificate, please refer to Receiving Your CE Credit and Course Completion Certificate.

Course Materials: Course materials will be available in the course library prior to each Real Time Session.
Required Textbook(s): There is no required textbook for this course.

About the Presenters:
Bill Kearley is the owner of Veterinary Practice Success in Boise, Idaho. Over the past 20-plus years, he has provided business coaching and consulting services to veterinarians in all types of practices who want to raise their practice to the next level. His primary goal is to work with practice owners and leaders to implement the best business practices that lead to overall practice success. Bill sits on the board of directors of a Boise-based nonprofit organization that provides medicine and medical supplies for mothers and children in Honduras. He spent a week in Honduras helping distribute vitamins, parasiticides, and medical supplies to rural human health clinics.

Raphael Moore has been General Counsel of Veterinary Information Network (VIN) since the late 1990s, providing both legal and business advice to the company, its leadership, and board of directors. In addition to his broad legal and technical expertise, he provides insight as to strategy, policy, ethics, and risk, and helps shape discussion and debate around business issues within VIN as well as the broader veterinary profession. He is able to approach complex problems and provides creative solutions, looking at impact over time rather than short-term legal strategies. Raphael is also an experienced litigator, having spent some 20 years in Federal courts, including establishing a niche in suing the CIA. He enjoys figuring out esoteric legal issues and is a frequent contributor to VIN legal and practice management discussions. An avid hiker, he has a knack for being attacked by bears in Yosemite.

Tony Bartels is a 2012 Colorado State University graduate and employee of the Veterinary Information Network (VIN). He and his wife have more than $400,000 of veterinary school debt they manage using the federal income-driven repayment plans. By necessity (and now obsession), his professional activities and interests include researching and speaking on veterinary student debt, providing guidance to colleagues on loan repayment strategies, contributing to the VIN Foundation cost of education map and student loan repayment simulator initiatives, as well as small and exotic animal practice.

Jeff Sanford teaches Practice Management at the College of Veterinary Medicine and consults with veterinarians nationwide. He teaches specialized business education programs for veterinarians and has developed practice management tools including the Strategic Marketing Assessment for Veterinarians, the Healthy Practice Assessment (financial analysis), and the Practice Value Assessment (buying or selling a practice). Mr. Sanford’s accomplishments include assisting clients with over $20 million in loans and grants and co-authoring the SBDC publication, Mastering Business Loan Proposals and Starting a Business in Georgia. Additionally, Mr. Sanford has a joint faculty position at the College of Pharmacy where he teaches Community Pharmacy Management, coordinates the NCPA Business Plan Competition and consults with independent pharmacists across the state. Mr. Sanford’s peers selected him as the first recipient of The University of Georgia Business Outreach Services/SBDC Consultant of the Year Award in 1996. In 1998, The National Association of SBDCs recognized him as a “Star Performer”, an award given to only ten of 4,000 SBDC consultants for meritorious service and impact. In 2003, the University of Georgia presented Mr. Sanford with the Walter B. Hill Award for Distinguished Achievement in Public Service. Mr. Sanford received his MBA in Finance and is currently working on his PhD.

Total CE Credit: 2

Tuition: FREE for VIN Members
Non-members and veterinary students are not eligible to enroll in this course.

For those VIN members who do not need the CE credits or cannot attend the webinar, a recording of the webinar will be made available in the VIN Covid-19 Information Center approximately 3 days after the webinar occurs.

*To ensure participants are ready and prepared for classes, enrollment will close on April 26, 2020 at 5 pm ET (USA) or when the maximum number of participants is reached.

*For more information on how online CE works, see the Participant Resource Center.

To Enroll:
  1. Enrollment qualifications: VIN CE courses are open to VIN member and non-member veterinarians. Veterinarians enrolling in a VSPN CE course must be a VIN member. Veterinary support staff must be a VSPN member to enroll in a VSPN CE or a VIN CE course open to VSPN member enrollment.
  2. Each enrollee must be able to receive emails from and addresses. Email is our major form of communication with participants; personal emails are highly recommended rather than clinic/hospital email addresses.
  3. Each person is individually responsible for his/her own registration. To ensure that all information received is secure and correct, please do not enroll for a course on behalf of another individual.
  4. For further assistance call 800-846-0028 ext. 797 or email . Please include the course title, your full name, and contact information in your correspondence.
Enrollment is closed.

"This program (RACE program number to be determined) has been submitted for approval by AAVSB RACE to offer a total of 2 CE Credits, with a maximum of 2 CE Credits being available to any individual veterinarian. This RACE approval is for the subject matter categories of: Non-Medical, using the delivery method of Interactive-Distance: (Web-based, Teleconference or Audio-Conference). This approval is valid in jurisdictions which recognize AAVSB RACE; however, participants are responsible for ascertaining each board's CE requirements."

Course withdrawal and refund policy: A complete refund of the paid course price will be issued when your withdrawal request is received prior to the listed start date of the course. If you wish to withdraw after the start date please contact the VIN office 800-846-0028 ext. 797 to discuss eligibility for a pro-rated refund.

*For more information on VIN's upcoming CE courses, check the VIN Course Catalog.

Katherine James, DVM, PhD, DACVIM (SAIM)
VIN Education Director

VIN CE Services:
800-846-0028 or 530-756-4881; ext. 797
or direct line to VIN/VSPN from the United Kingdom: 01 45 222 6154
or direct line to VIN/VSPN from Australia: 02 6145 2357