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VIN CE Course DIAG207-1013: Quality Management for the Veterinary Clinical Pathology Laboratory, Part II

Enrollment is closed.

INSTRUCTOR(S): Kathleen P. Freeman, DVM, BS, MS, PhD, DipECVCP, MRCPath, MRCVS,
   Certificate in Laboratory Quality Management (University of Wisconsin)IDEXX Labs, UK,
   Wetherby, West Yorkshire, UK Ernst Leidinger, DVM, Dip.ECVCP, Specialist for Clinical Pathologist (national);
   Lab director and clinical pathologist at In Vitro laboratory in Vienna, Austria
Stefanie Klenner, DVM,, Diplomate ECVCP, Hannover, Germany
COURSE OPEN: October 27, 2013-February 19, 2014
REAL TIME SESSIONS (RTS): Sundays, November 3, 17, December 1, 15, 29, 2013, January 12, 26 and February 9, 2014; 3:00-4:30pm ET (USA)
Course RTS Times in Your Area: World Clock Converter

Practice Sessions: In order to prepare you for a successful experience in your CE course, we request you attend a Practice Session prior to the first Real Time Session. Please arrive promptly at the start time; each Practice Session is up to 1 hour in length. For more information, please visit the CE Practice Area.

Level and Prerequisites: This advanced course will be open to veterinarians and veterinary technicians training for or who have experience working in a clinical pathology laboratory. This course is not open to veterinary students.

The majority of candidates will be those in training for a career in clinical pathology or those who already working in the clinical pathology laboratory. In some instances there may be a practitioner or veterinary nurse with an intense interest in clinical pathology that may wish to take this course, but should be advised that the course is intensive and will require a considerable input of time and effort when coming from a background without prior experience in a clinical pathology laboratory typical of a University or reference laboratory.

Desired experience should include: The Quality Management for the Veterinary Clinical Pathology Laboratory course is presented in two parts; Part I is a prerequisite for Part II.
VIN CE Course: Open to veterinarians and veterinary technicians. This course has been submitted for RACE approval for veterinarians only.

Course Description:
The Quality Management for the Veterinary Clinical Pathology Laboratory course is designed to provide an introduction to and practical application of quality management in the veterinary clinical pathology laboratory.

In Part I, participants will be introduced to theories of management and concepts vital to quality planning. Examples of ISO-based and GLP standards are included. Laboratory design, Westgard Rules, QC Validation and Sigma Metrics are covered.

In Part II, participants will learn about audits in the veterinary clinical pathology laboratory and determination of reference intervals, as well as Improvement Opportunities, external Quality Assurance performance and a Quality Plan for the laboratory. There is an introduction to Method Validation and Instrument Performance Verification.

There will be Real Time Sessions approximately every 2 weeks. The majority of the work will be done by e-mail of drafts and revisions to the instructors, with the final products of some sections shared with the rest of the participants by posting on the course message boards. The review and participant questions will also be shared on the course message boards. In order to demonstrate satisfactory participation in this course, participants are expected to attend all of the Real Time Sessions, hand in completed homework assignments and to work with the instructor(s) in revising assigned items until both the instructor(s) and participant are satisfied with the results, as well as pass the examination with a score of at least 60%.

There is some flexibility in the length of time of the course to accommodate holidays for the Instructors and participants. These should be arranged in advance between the instructor and the participants assigned to him/her.

This course consists of eight (8) 90-minute Real Time Session, supplemental library materials, interactive message board discussions, weekly assignments, and a mandatory end-of-course test. Successful completion (scoring 80% or better) on the end-of-course test is required to earn a certificate of completion for the course.

Upon completion of this course, the participant should be able to Course Materials: Course materials will be available in the course library prior to each Real Time Session.

Required Textbook(s): There is no required textbook for this course.
Recommended Textbook(s): About the Instructors:
Kathleen Freeman is a 1981 graduate of Oklahoma State University, College of Veterinary Medicine and received her MS and PhDs from OSU in 1984 and 1987, respectively. She was on faculty at OSU and then at Cornell University before taking a detour and teaching all sorts of Science courses and in the Educational Opportunity Program at Ithaca College for several years. During these years she was also doing cytology and laboratory consultations for commercial laboratories. She then moved into commercial laboratory medicine and worked as Director or Senior Clinical Pathologist at several laboratories. She moved to the UK in 1997 to develop a diagnostic laboratory service for the Animal Health Trust and was Head of Anatomic and Clinical Pathology there. She subsequently moved to Scotland and works from home for Idexx Laboratories, based in Wetherby, West Yorkshire. She is past Chair of the ASVCP QA Committee and the ECVCP Laboratory Standards Committee and is currently a member of both committees, as well as the ECVCP Examination Committee. She has special interests in QA, QC, customer service, cytology and general clinical pathology. She obtained a Certificate in Laboratory Quality Management via e-learning from the University of Wisconsin and had the opportunity to work with James Westgard which she says was a great experience! It is that course that provided the inspiration for her to develop THIS course for Quality Management in the Veterinary Laboratory.

Stephanie Klenner graduated in 2004 from the University of Veterinary Medicine, Hannover, Germany. Between 2004 and 2006 she wrote her thesis about canine intestinal permeability tests at the same University, successfully receiving her After a rotational internship at the Small Animal Clinic at the Justus-Liebig-University in Giessen, Germany, Dr. Klenner started a residency in veterinary clinical pathology at the Central Laboratory of Justus-Liebig University. She is an experienced speaker in various themes of veterinary clinical pathology and could already lecture at several national as well as international conferences. Since 2009 Dr. Klenner is one of the instructors of the VIN Quality Management Course and provides her skills and knowledge also to other courses of VIN. She is especially interested in general clinical pathology, quality control as well as learning strategies.

Ernst Leidinger graduated from the vet-school in Vienna, Austria in 1986 and worked as assistant professor at the department for medical chemistry for about 10 years. Since 1995 he is director of a private veterinary diagnostic lab in Vienna were he established the lab's QM system resulting in an ISO 9001 accreditation about ten years ago. Being one of Dr. Freeman's Students in the VIN QM course, he has been course instructor for several years now. He is webmaster and chair of the website editorial board in the ECVCP. His special interest in the lab are clinical chemistry, LIMS (computer bases lab management systems) and all aspects of quality control. If there's some time left he enjoys SCUBA diving.

Course Outline:
Week 1 (Real Time Session November 3, 2013): Audits in the Veterinary Laboratory
Content: Types of audits and reasons for audits in the veterinary laboratory.

Week 2 (No Real Time Session): Audits in the Veterinary Laboratory - continued
Content: Draft a SOP for an audit, an audit form and conduct an audit within your laboratory.

Week 3 (Real Time Session November 17, 2013): Health and Safety Risk Assessment
Content: Introduction to health and safety risk assessment, draft of a Risk Assessment form and conduct a risk assessment in your laboratory.

Week 4 (No Real Time Session): Reference Intervals
Content: Week 5 (Real Time Session December 1, 2013): Improvement Opportunities

Week 6 (No Real Time Session): External QA Performance Evaluation

Week 7 (Real Time Session December 15, 2013): Method Validation/Instrument Verification

Week 8 (No Real Time Session): Method Validation /Instrument Verification - continued

Week 9 (Real Time Session December 29, 2013): Method Validation /Instrument Verification - continued

Week 10 (No Real Time Session): Introduction to Method Validation/Instrument Verification - continued

Week 11 (Real Time Session January 12, 2014): Audits in the Veterinary Laboratory

Week 12 (No Real Time Session): Quality Plan
Content: Draft a quality plan for your laboratory covering the core areas of environment, facilities, instrumentation, personnel and quality working practices.

Week 13 (Real Time Session January 26, 2014): Revision, sharing and additional questions

Week 14 (Real Time Session February 9, 2014): Examination


Tuition: $700

*To ensure participants are ready and prepared for classes, enrollment will close at 5pm ET November 3, 2013 or when the maximum number of participants is reached.

*For more information on how online CE works, see the Participant Resource Center.

Enrollment is closed.
  1. Enrollment qualifications: VIN CE courses are open to VIN member and non-member veterinarians. Veterinarians enrolling in a VSPN CE course must be a VIN member. Veterinary support staff must be a VSPN member to enroll in a VSPN CE or a VIN CE course open to VSPN member enrollment.
  2. Each enrollee must be able to receive emails from and addresses. Email is our major form of communication with participants; personal emails are highly recommended rather than clinic/hospital email addresses.
  3. Each person is individually responsible for his/her own registration. To ensure that all information received is secure and correct, please do not enroll for a course on behalf of another individual.
  4. For further assistance call 1-800-700-INFO (4636) or email (VIN CE) or (VSPN CE) Please include the course title, your full name, and contact information in your correspondence.
*Note: "This course is submitted for approval for 12 continuing education credits in jurisdictions which recognize AAVSB RACE approval; however participants should be aware that some boards have limitations on the number of hours accepted in certain categories and/or restrictions on certain methods of delivery of continuing education." Call VSPN/VIN CE at 1-800-700-4636 for further information. (Attendees are encouraged to check with their licensing jurisdiction(s) for information regarding recognition by their board).

Course withdrawal and refund policy: A complete refund of the paid course price will be issued when your withdrawal request is received prior to the listed start date of the course. If you wish to withdraw after the start date please contact the VIN/VSPN office 1-800-700-INFO (4636) to discuss eligibility for a pro-rated refund.
* Note: To ensure rapid handling of your request for withdrawal, we recommend that you call the VIN/VSPN office at 1-800-700-INFO (4636).

*For more information on VIN's upcoming CE courses, check the VIN Course Catalog.

Katherine James, DVM, PhD, DACVIM (SAIM)
VIN Education Coordinator

VIN CE Services:
1-800-846-0028 or 1-530-756-4881 or direct line to VIN/VSPN from the United Kingdom: 01452226154
Andrea Pomposo (; ext 126
Debbie Friedler (; ext 756
Heather Schoffstall (; ext 116
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