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BHVR104-0612: Behaviour Business - Make it your Business

INSTRUCTOR(S): Debbie J. Calnon, BSc, BVMS, MACVSc (behaviour) Dip VET-P, DipTAA, Cert IV Tel Couns
Kersti Seksel, BVSc(Hons), MA(Hons), FACVSc, Dipl. ACVB, DECVBM-CA, CMAVA Registered Veterinary Specialist in Behavioural Medicine
COURSE OPEN: June 13-July 7, 2012
REAL TIME SESSIONS (RTS): Wednesday, June 20 and 27, 2012; 9:30pm-11:00pm ET (USA)

Course RTS Times in Your Area : World Clock Converter

Practice Sessions: In order to prepare you for a successful experience in your CE course, we request you attend a Practice Session prior to the first Real Time Session. Please arrive promptly at the start time; each Practice Session is up to 1 hour in length.
For more information, please visit the CE Practice Area.

*The instructors for this course will be using audio which will require you to have a headset of speakers to listen. If you have any concerns regarding your computer's audio capabilities, please be sure to attend one of the Practice Sessions.

Level and Prerequisites: This basic course is open to veterinarians and veterinary technicians interested in business aspects of animal behaviour. Participants in this course should have a basic understanding of animal behaviour and welfare.

VIN CE course: Open to veterinarians and veterinary technicians/VSPN members. This course has been submitted for RACE approval for veterinarians and veterinary technicians.

Course Description:
Instead of saying "I don't do behaviour in my practice," learn how to incorporate behaviour services into your general practice and make it profitable, while improving the welfare of your patients.

This course consists of two (2) 1.5 hour Real Time Sessions with audio for questions and answers, supplemental library materials, interactive message board discussions, and a mandatory end-of-course test. Successful completion (scoring 80% or better) on the end-of-course test is required to earn a certificate of completion for the course.

Upon completion of this course, the participant should be able to

*A portion of the lectures will be presented using audio, please be prepared to listen.

Course Materials: Course materials will be available in the course library prior to each Real Time Session.
Required textbook: There is no required textbook for this course.

About the Instructors:
Debbie Calnon currently divides her time between seeing referral cases to her Behaviour Counseling Service and teaching behaviour topics to veterinarians, veterinary nurses, trainers and other groups interested in small animal behaviour. She is President of the Australian Veterinary Behaviour Interest Group and is passionate about promoting the importance of behavioural medicine to the veterinary profession. Debbie enjoys sharing ideas and experiences on VIN and appreciates the benefits of being part of the supportive VIN community.

Kersti Seksel is a registered veterinary specialist in behavioural medicine and is board certified in the Australian, American and European Colleges. She works in two specialist referral practices as well as her own practice seeing behaviour cases in both Sydney and Melbourne in Australia. She is Associate Senior lecturer at Charles Sturt University and teaches the Distance Education course in Behavioural Medicine for the Centre of Veterinary Education at the University of Sydney, presents education courses all over the world in behavioural medicine, and writes for scientific journals, textbooks, as well as popular magazines. She is a regular presenter in the media and currently is the President of the Australian Companion Animal Council and loves being part of the wider VIN community.

Course Outline:
Week 1: (Real Time Session June 20): Behaviour Consultations, Basics, and Equipment

Week 2: (Real Time Session June 27): Roles of those involved and Financial Implication
Content: CE CREDITS: 3

Tuition: Member $60 ($54 early bird special if enrolled by June 6, 2012).
Non-Member $124 ($112 early bird special if enrolled by June 6, 2012).

*To ensure participants are ready and prepared for classes, enrollment will close when the maximum number of participants is reached or at 5pm ET the day of the first Real Time Session unless otherwise noted. If the first Real Time Session is on a weekend, course enrollment will close on the Friday before the first Real Time Session.

*For more information on how online CE works, see the VIN Participant Resource Center


  1. Enrollment qualifications: VIN CE courses are open to VIN member and non-member veterinarians. Veterinarians enrolling in a VSPN CE course must be a VIN member. Veterinary support staff must be a VSPN member to enroll in a VSPN CE or a VIN CE course open to VSPN member enrollment.
  2. Each enrollee must be able to receive emails from and addresses. Email is our major form of communication with participants; personal emails are highly recommended rather than clinic/hospital email addresses.
  3. Each person is individually responsible for his/her own registration. To ensure that all information received is secure and correct, please do not enroll for a course on behalf of another individual.
  4. For further assistance call 1-800-700-INFO (4636) or email (VIN CE) or (VSPN CE) Please include the course title, your full name, and contact information in your correspondence.
*Note: "This course is submitted for approval for 3 continuing education credits in jurisdictions which recognize AAVSB RACE approval; however participants should be aware that some boards have limitations on the number of hours accepted in certain categories and/or restrictions on certain methods of delivery of continuing education." Call VSPN/VIN CE at 1-800-700-4636 for further information. (Attendees are encouraged to check with their licensing jurisdiction(s) for information regarding recognition by their board).

Course withdrawal and refund policy: A complete refund of the paid course price will be issued when your withdrawal request is received prior to the listed start date of the course. If you wish to withdraw after the start date please contact the VIN/VSPN office 1-800-700-INFO (4636) to discuss eligibility for a pro-rated refund.
* Note: To ensure rapid handling of your request for withdrawal, we recommend that you call the VIN/VSPN office at 1-800-700-INFO (4636).

* For more information on Upcoming CE Courses check the Course Catalogs at

Katherine James, DVM, PhD, DACVIM (SAIM)
VIN Education Coordinator

VIN CE Services:
1-800-846-0028 or 1-530-756-4881 or direct line to VIN/VSPN from the United Kingdom: 01452226154
Andrea Pomposo (; ext 126
Debbie Friedler (; ext 756
Heather Schoffstall (; ext 116
Jennifer Boyle (; ext 169

Nanette R. Walker Smith, MEd, RVT, CVT, LVT
VSPN Content Director & CE Coordinator

VSPN CE Services:
1-800-846-0028 or 1-530-756-4881 or direct line to VIN/VSPN from the United Kingdom: 01452226154
Charlotte Waack (; ext 193
Chris Upchurch (; ext 197
Darci Palmer(; ext. 179
Debbie Bess (; ext 178
Jennifer Withrow (; ext 159
Nanette Walker Smith (; ext 187


800.700.4636  |  |  530.756.4881  |  Fax: 530.756.6035
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