Creating a Pet-Friendly Hospital, Animal Shelter, or Petcare Business
Dr. Sophia Yin, DVM, MS, JD

VSPN Review by Sharlene Halozan, RVT Star
(Click on stars for an explanation)
 

We all have seen that aggressive dog or cat come into the veterinary clinic and experienced the feeling of dread of what may happen: the fear of getting bit, the client getting bit, and the possible liability that may occur. If there was a way to prevent this from happening, wouldn’t you want to invest in this knowledge?

Creating a Pet-Friendly Hospital, Animal Shelter, or Petcare Business delivers this and much more. The DVD contains 3 sections: Recognizing Brewing Fear and Aggression, Rapid Reversal of Fear and Aggression, and Low -Stress Handling of the Difficult Dogs and Cats. Dr. Sophia goes over subtle cues to look for in the possible aggressive dog and how to use positive reinforcement to correct it. She also goes into detail in examining why animals are fearful, when is the best time to socialize, how to perform low stress handling, how to desensitize as well as use of counterconditioning techniques. She also has included in this DVD “The Seven Principles of Handling,” showing, among other things, some of her own cat towel wrapping techniques, a subject on which she coincidentally has created a separate DVD on.

Dr. Sophia Yin is best known for her book “The Small Animal Veterinary Nerdbook.” Her 20 years of experience of being a behaviorist and her philosophy that positive reinforcement will make the client and patient return more often to the veterinary clinic is what makes this DVD an invaluable resource in every veterinary clinic. As a world renowned lecturer that currently holds workshops through the University of California at Davis, she also continues to find time to make private house calls.

I would recommend this to every veterinary clinic. There are numerous videos shown throughout the lecture showing how she has achieved her outcome with the fearful dog or cat. Sit your staff down for a meeting to watch this DVD and also use the DVD to train new staff that are joining your team. By creating a positive, stress free environment, you will be able to treat more animals confidently and safely. It comes then as no great surprise that this DVD is recommended with a 5 star rating making in invaluable to veterinarians, veterinary technicians, and any other staff members as well as veterinary technician educators.

Publisher: Cattle Dog Publishing, 2013, DVD

ISBN: 978-0-9837892-5-3

VIN Bookstore: Not available


Table of Contents
Book Reviews
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Introduction
Alternative Medicine
Anatomy
Anesthesia/Analgesia
Animal Welfare
Aquatic/Fish
Avian
Behavior
Camelids
Canine
Cardiology
Client Education
Cytology / Hematology / Histology
Dental
Dermatology
Dictionary/Reference
Drugs/Pharmacology
Emergency Med
Endocrine
Epidemiology
Equine
Ethics
Exotics
Feline
Food Animals/Livestock
General
Genetics
Geriatrics
Handling & Restraint
Human-Animal Bond
Imaging & Radiology
Immunology
Infectious Diseases
Internal Medicine
Laboratory Medicine
Microbiology
Multimedia
Neurology
Nutrition
Oncology
Ophthalmology
Orthopedics
Parasitology
Pathology
Pediatrics
Physiology
Physiotherapy
Practice Management
Primates
Rabbits, Rodents & Ferrets
Reproduction
Reptile/Amphibian
Research
Respiratory
Ruminants
Sheep/Goats
Shelter Medicine
Surgery
Swine
Technicians
Toxicology
Urology/Renal
Veterinary Education
 
* Career Choice (VSPN Review)
 
* Kirk’s Current Veterinary Therapy XIV
 
* Rev. Q&A Tech. 3rd Ed. (VSPN Review)
 
* Textbook Of Veterinary Physiological Chemistry: 2nd ed
 
* Textbook Phys. Chemistry
 
* VSPN Notebook 3.0 (VSPN Review)
 
* Workbook McCurnin 7th Ed. (VSPN Review)
 
*Handbook Vet. Neurology 4th Ed.
 
An Illustrated Guide to Animal Science Terminology (VSPN)
 
Anatomy & Physiology of Domestic Animals, 2nd ed (VSPN)
 
Animal Biology and Care, 3rd Ed (VSPN)
 
Assessing Skills 2nd Ed. (VSPN Review)
 
Atlas of Normal Radiographic Anatomy & Anatomic Variants in the Dog and Cat
 
Atlas of Transboundary Animal Diseases (VSPN)
 
Brucellosis: Recent Developments towards “One Health” (VSPN)
 
Career Choices for Veterinary Technicians, Opportunities for Animal Lovers (VSPN)
 
Case Studies in Veterinary Technology (VSPN)
 
Cattle Medicine
 
Clin. Anat. Lab. Tech. (VSPN Review)
 
COMPAS Material Safety Data Systems
 
Connecting With Grieving Clients, 2nd ( VSPN )
 
Contracts, Benefits and Practice Management for the Veterinary Profession, 8th Ed (VSPN)
 
You are hereCreating a Pet-Friendly Hospital, Animal Shelter, or Petcare Business (VSPN)
 
Critical Care Management for Laboratory Mice and Rats(VSPN)
 
CVPM Preparation Workbook
 
Dellmann's Histology 6th Ed.
 
Differential Diagnosis in Small Animal Medicine, 2nd ed (VSPN)
 
Domestic Animal Behavior for Veterinarians & Animal Scientists, 5th Ed (VSPN)
 
Electrocardiography for the Small Animal Practitioner (VSPN Review)
 
Equine Internal Medicine, 3rd Ed
 
Essentials Language (VSPN Review)
 
Fluid, Electrolyte, And Acid-Base Disorders In Small Animal Practice 4th Edition
 
Fundamentals of Pharmacology for Veterinary Technicians, 2nd Edition
 
Good Governance and Financing of Efficient Veterinary Services (VSPN)
 
Good Grief – Finding Peace After Pet Loss (VSPN)
 
How We Do Things Here: Developing and Teaching Office-Wide Protocols (VSPN)
 
Human – Animal Medicine (VSPN)
 
Large Animal Clinical Procedures for Veterinary Technicians, 2nd Ed
 
Large Animal Medicine for Veterinary Technicians (VSPN)
 
Legal Consents for Veterinary Practices, 4th (VSPN)
 
McCurnin Tech. 7th Ed.
 
Medical Math 2nd Ed.
 
Medical Math 2nd Ed. (VSPN Review)
 
Medical Terminology: programmed system approach 10th ed.
 
Mosby Tech. 3rd Ed. (VSPN Review)
 
Mosby’s Veterinary PDQ, 2nd Edition (VSPN)
 
Pain Management for the Small Animal Practitioner, 2nd Ed (VSPN)
 
Plumb’s Veterinary Drug Handbook, 7th Ed (VSPN Review)
 
Pocket Guide to APA Style, 4th Ed
 
Pocket Handbook Of Small Animal Medicine (VSPN)
 
Research Writer – Curiosity, Discovery and Dialogue
 
Review Q&A for Vet Techs, 4th Ed. (VSPN Review)
 
Saunders Anatomy (VSPN Review)
 
Saunders Comprehensive Veterinary Dictionary, 4th Ed.
 
Self-Assessment Color Review: Small Anim Cardiopulmonary Medi (VSPN)
 
Self-Assessment Color Review: Small Animal Ophthalmology
 
Sheep Medicine 2nd ed (VSPN)
 
Sloane’s Medical Word Book, 5th Ed
 
Small Animal Bandaging, Casting and Splinting Techniques
 
Small Animal Pediatrics: First 12 Mos. (VSPN Review)
 
Small Animal Radiographic Techniques and Positioning (VSPN)
 
Small Animal Veterinary Nerdbook, 3rd Ed
 
Statistics at the Bench
 
The Complete Textbook of Veterinary Nursing, 2nd Ed
 
The Goat Handbook
 
The Little Book of CT in Veterinary Medicine: A PRACTICAL Guide to CT Technique for Technicians and Veterinarians
 
The Merck/Merial Manual for Pet Health, Home Ed
 
The Pocket Wadsworth Handbook, 5th ED (VSPN)
 
The Writer’s Harbrace Handbook 5th Ed
 
UFAW Handbook Care and Management of Lab and Research Animals, 8th Ed. (VSPN Review)
 
Unlocking Medical Terminology (VSPN Review)
 
Veterinary Assisting Fundamentals (VSPN Review)
 
Veterinary Medical Terminology Guide and Workbook (VSPN)
 
Veterinary Medicine: It’s More Than You Think (VSPN)
 
Veterinary Microbiology and Microbial Disease, 2nd Ed.
 
Veterinary Technology Essentials: Instructors Resource Guide and Student Activities (VSPN)
 
What’s Next? A Guide to Veterinary Ultrasound of the Eye, Neck, and Shoulder
 
What’s That? A Beginner’s Guide to Veterinary Abdominal Ultrasound (VSPN)
 
When Helping Hurts: Compassion Fatigue in the Veterinary Profession (VSPN)
 
Writing the Research Paper – A Handbook, 8th Ed
 
* Clinical Tech. 5th Ed.
 
* Clinical Tech. 6th Ed. (VSPN Review)
 
* Medical Math.
 
* SA Surg. Nursing (VSPN Review)
 
* Saunders Terminology (VSPN Review)
 
* Vet. Anat. Workbook (VSPN Review)
 
*Tasks Vet. Asst. 2nd Ed.
 
*Tasks Vet. Asst. 2nd Ed. (VSPN Review)
 
*Veterinary Med. Team
Wildlife-Zoo Animals
Zoonoses

Date Published: June 4, 2014

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