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VSPN CE Course STAF128-0517: CVPM Prep Review
Text only: The lectures for this course will be presented in a predominantly text format.

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Instructor: Julie Singer, LVT, CVPM
Course Open: May 22-August 10, 2017
Real Time Sessions (RTS): Mondays, June 5, 12, 19, 26, (no class July 3), July 10, 17, 24 and 31, 2017; 9:00-10:30pm ET (USA)
Course RTS Times in Your Area: World Clock Converter

Practice Sessions: In order to prepare you for a successful experience in your CE course, we request you attend a Practice Session prior to the first Real Time Session. Please arrive promptly at the start time; each Practice Session is up to 1 hour in length. For more information, please visit the CE Practice Area.

Level and Prerequisites: This intermediate course is focused toward those veterinary professionals who are actively preparing to sit for the CVPM examination. Veterinarians and all supervisory members of veterinary staff may enroll in this course.
VSPN CE Course: "This program 22-25211 is approved by the AAVSB RACE to offer a total of 12.00 CE Credits (12.00 max) being available to any one veterinarian: and/or 12.00 Veterinary Technician CE Credits (12.00 max). This RACE approval is for the subject matter categorie(s) of: Category Three: Non-Scientific-Practice Management/Professional Development using the delivery method(s) of: Interactive-Distance. This approval is valid in jurisdictions which recognize AAVSB RACE; however, participants are responsible for ascertaining each board's CE requirements" This course is approved for CVPM credits by the VHMA (#89-3).

Course Description:
This course is designed to help veterinary practice managers and others review for purposes of successfully completing the Certified Veterinary Practice Managers (CVPM) examination given by the Veterinary Hospital Managers Association (VHMA). For those not yet taking the CVPM examination, the course provides the basics of veterinary practice management. It is also a good introduction to management concepts for new managers, or review for experienced managers who wish to revisit the basics. The course is geared to legalities and resources for the United States of America at this time; however, participation is not limited to the USA only.

Week 1 (Real Time Session June 5): Human Resources

Objectives: Upon completion of this session, the participant should be able to

Week 2 (Real Time Session June 12): Law

Objectives: Upon completion of this session, the participant should be able to

Week 3 (Real Time Session June 19): Employment/Labor Law

Objectives: Upon completion of this session, the participant should be able to

Week 4 (Real Time Session June 26): Ethics and Law

Objectives: Upon completion of this session, the participant should be able to

Week 5 (Real Time Session July 10): Marketing

Objectives: Upon completion of this session, the participant should be able to

Week 6 (Real Time Session July 17): Organization of Practice

Objectives: Upon completion of this session, the participant should be able to

Week 7 (Real Time Session July 24): Financial

Objectives: Upon completion of this session, the participant should be able to

Week 8 (Real Time Session July 31): Review

Objectives: Upon completion of this session, the participant should be able to

Successful completion (scoring 80% or better) on the end-of-course test is required to earn a certificate of completion for the course.

*To learn more about the requirements for earning a CE certificate, please refer to Receiving Your CE Credit and Course Completion Certificate.

Course Materials: Course materials will be available in the course library prior to each Real Time Session.

Required Textbook(s): There is no required textbook for this course.

Recommended Textbook(s):
Recommended Textbook(s):

About the Instructor:
Julie Singer, LVT, CVPM is a 1979 graduate of Houston Community College Veterinary Technology Program, has attended Wharton County Junior College and Houston Community College business courses, and completed the Human Resource Program at Rice University. Julie is an editor and contributor to the Mosby Comprehensive Review for Veterinary Technicians textbook. Julie has lectured for Merck, Intervet, Shirt Sleeve Seminars Management Workshops and has lectured at Wild West Veterinary Conference, Seminars@ Sea, and AVMA Annual Convention and TVMA. She has taught continuing education for Veterinary Support Personnel Network since 2012. Julie is a board moderator for Veterinary Support Personnel Network, member of Texas Association of Veterinary Technicians, National Association of Veterinary Technicians, Texas Veterinary Medical Association, American Association of Equine Veterinarians, Veterinary Hospital Managers Association, Certified Veterinary Practice Managerís Association and Society for Human Resource Management. An LVT since 1979 and CVPM since 2001, she is a practice management consultant and currently manages a large AAHA practice.

Total CE Credit: 12

Tuition: $252 ($227 early bird special if enrolled by May 8, 2017)
All prices are listed in US dollars.

* Students currently enrolled in and taking at least 2 classes or 5 units at an AVMA accredited or CAAHT approved Veterinary Technician Program may be eligible to receive a 50% discount off the regular rate for this course (upon verification of student status).
*To ensure participants are ready and prepared for classes, enrollment will close at 5pm ET on June 5, 2015, or when the maximum number of participants is reached.
*For more information on how online CE works, see the Participant Resource Center.

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  1. Enrollment qualifications: VIN CE courses are open to VIN member and non-member veterinarians. Veterinarians enrolling in a VSPN CE course must be a VIN member. Veterinary support staff must be a VSPN member to enroll in a VSPN CE or a VIN CE course open to VSPN member enrollment.
  2. Each enrollee must be able to receive emails from @vspn.org and @vin.com addresses. Email is our major form of communication with participants; personal emails are highly recommended rather than clinic/hospital email addresses.
  3. Each person is individually responsible for his/her own registration. To ensure that all information received is secure and correct, please do not enroll for a course on behalf of another individual.
  4. For further assistance call 800-846-0028 ext. 792 or email VSPNCE@vspn.org. Please include the course title, your full name, and contact information in your correspondence.
*Note: "This program 22-25211 is approved by the AAVSB RACE to offer a total of 12.00 CE Credits (12.00 max) being available to any one veterinarian: and/or 12.00 Veterinary Technician CE Credits (12.00 max). This RACE approval is for the subject matter categorie(s) of: Category Three: Non-Scientific-Practice Management/Professional Development using the delivery method(s) of: Interactive-Distance. This approval is valid in jurisdictions which recognize AAVSB RACE; however, participants are responsible for ascertaining each board's CE requirements" This course is approved for CVPM credits by the VHMA (#89-3).

Course withdrawal and refund policy: A complete refund of the paid course price will be issued when your withdrawal request is received prior to the listed start date of the course. If you wish to withdraw after the start date please contact the VSPN office 800-846-0028 ext. 792 to discuss eligibility for a pro-rated refund.
* Note: To ensure rapid handling of your request for withdrawal, we recommend that you call the VSPN office at 800-846-0028 ext. 792.

*For more information on VSPN's upcoming CE courses, check the VSPN Course Catalog.

Charlotte Waack, RVT, CVT
VSPN Director/VSPN CE Interim Director

VSPN CE Services: VSPNCE@vspn.org
800-846-0028 or 530-756-4881; ext. 792
or direct line to VIN/VSPN from the United Kingdom: 01 45 222 6154
or direct line to VIN/VSPN from Australia: 02 6145 2357


800.700.4636  |  CEonVIN@vin.com  |  530.756.4881  |  Fax: 530.756.6035
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