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Table of Contents
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Book Intro
Introduction
Chapter One
Chapter Two
Chapter Three
Chapter Four
Chapter Five
Chapter Six
Practice Team
Practice Team
Flag for Tomorrow
Flag for Tomorrow
Productivity and Quality
Productivity and Quality
Rally Around the Flag
Rally Around the Flag
Effective Administrator
Effective Administrator
Application Concepts
Application Concepts
Mission Focus
Mission Focus
Human Resource Management
Human Resource Management
Functions of Governance
Functions of Governance
New Era
New Era
Controlling the Chaos
Controlling the Chaos
Making it Happen
Making it Happen
The Story of T
The Story of T
Chapter Seven
Chapter Eight
Chapter Nine
Chapter Ten
Appendices
Are You an Effective Veterinary Administrator?
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Are You an Effective Veterinary Administrator?
Effective Administrator
Thomas E. Catanzaro, DVM, MHA, FACHE, DACHE
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