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STAF123-0807 : Hiring: Rules, Guidelines, and Ethics
Susan Savage, CVT, CVPM
August 3 - 31, 2007
Real Time Sessions: Wednesday evenings, August 8, 15, and 22; 8:30pm-10:00pm ET (USA)
COURSE DESCRIPTION: Hiring a new staff member can be an adventurous experience at the least. This course will offer some time saving tips on effectively hiring a new team member that will fit in with your practice philosophy. We will explain how to screen applicants, what or what not is required by law during the interview, hiring and the performance evaluation process. We will also explore some ideas to perfect your job descriptions and improve your performance evaluations by means of your job description.
This module will consists of three (3) real time interactive sessions of ninety minutes (90) each discussing real situations. There will be a library of course materials, interactive message boards to discuss the real time sessions and an online final exam.
All members of the veterinary support staff may join the course and its discussions; however, this course is focused toward the practice manager, office managers and supervisors.
Upon completion of this course, the participant should be able to:
TEXTBOOKS: There are no required texts for this course; however, the instructor has supplied a list of suggested references below (all are available to order from http://www.barnesandnoble.com):
Week 1: Job Applications and the Interview Process
Content: This session will cover techniques to screen resumes, reinforce the need for an application as a legal protector and to use the telephone to screen interviews. Guidelines for better interviewing will be discussed using an interview summary sheet. Off limit interview questions will be discussed but further explored in Week 3.
Week 2: Job Descriptions and Performance Evaluations
Content: This session will cover the essentials needed in writing job descriptions and how to incorporate those skills list into an effective performance evaluation. This will also help in hiring the right person for the position.
Week 3: The Laws of Hiring; Part of the Employee Handbook
Content: This session will cover federal laws regarding questions that can and cannot be asked during the hiring process. We will discuss legal adaptations of employment to the employee handbook.
LIBRARY MATERIALS: Library materials will be made available prior to the topic week so participants will have plenty of time to prepare for the real time sessions and discussion.
MESSAGE BOARD DISCUSSIONS: Message board discussions regarding the topic presented will begin on the day the course opens and continue for one week following the last real time session. These discussions will be held in the VSPN CE course area.
CE HOURS: 4.5
$83 ($75.00 early bird special if registered before July 20, 2007).
* Students currently enrolled in and taking at least 2 classes or 5 units at an AVMA accredited or CAAHT approved Veterinary Technician Program may be eligible to receive a 50% discount off the regular rate for this course (upon verification of student status). You must include the following information in the comments section of the CE enrollment form in order to be eligible for this discount: your program director's name and contact information (email/phone) and school name.
** NOTE: Registration will be closed when the maximum number of participants is reached or at 5pm ET the day of the first real time session.
Nanette R. Walker Smith, M.Ed., RVT, CVT, LVT
VSPN Content Director & CE Coordinator
1-800-846-0028 or 1-530-297-4950, ext 187
777 West Covell Blvd, Davis, CA 95616
Copyright 2000, Veterinary Information Network, Inc.