FOR WINDOWS PC

• INTERNET EXPLORER
• MOZILLA FIREFOX
• SAFARI
• OPERA

FOR MAC

• INTERNET EXPLORER
• SAFARI
• MOZILLA FIREFOX

CLEARING CACHE, COOKIES, AND BROWSING HISTORY

• CACHE
  Each time a user visits a website, files downloaded with each web page (including html, images, audio, Cascading Style Sheets and JavaScript scripts) are saved to a temporary internet files folder, creating a cache of the web page content on the user's computer hard disk. The next time the user visits the cached website, only changed content needs to be downloaded from the Internet; the unchanged data is available in the cache.

  Despite the name 'temporary', the cache of a website remains stored on the hard disk of the users PC until the user manually clears the cache.

  When a cache is old or corrupt, or doesn't update with the website changed content, then the web page can display with errors or outdated content. Clearing the cache on your browser forces the browser to load the entire content of each web page visited. This ensures that the content displayed for the web page is current.

  Since each browser maintains its own cache, it is recommended that you clear cache once a week for each of the browsers you use regularly.

• COOKIES
  HTTP cookies are parcels of text sent by a server to a Web client (usually a browser) and then sent back unchanged by the client each time it accesses that server. Cookies are used for authenticating, session tracking (state maintenance), and maintaining specific information about users, such as site preferences or the contents of their electronic shopping carts.

• BROWSING HISTORY
  Every time you enter a website address into the URL field of your browser, that website address is added to a history of visited web sites.

NOTE: The following are generic instructions about clearing temporary internet files. The specifics, e.g., menus and wordings, for individual versions of the software may differ slightly. If you experience difficulties, contact VIN's technical support team at 1.800.846.0028 ext 127 (Wally) or 1.530.756.4881 (outside the US). They will also provide assistance if you have a different operating system version or browser.

FOR WINDOWS PC

• CLEARING CACHE, COOKIES, AND BROWSING HISTORY ON INTERNET EXPLORER
  There are two general approaches.
  You can clear the Internet Explorer temporary internet files from the PC Control Panel or you can clear them from the Internet Explorer browser.

  To clear the Internet Explorer temporary internet files from the PC Control Panel:

  1. Click "Start" on the bottom taskbar to open the Windows Start menu.
  2. Select "Settings."
  3. Select "Control Panel."
  4. Select "Internet Options." If you cannot find "Internet Options" listed, it may be necessary to switch to classic view. This is done by selecting "Switch to Classic View" on the upper left of the window. Once you have selected "Internet Options," an "Internet Properties" window will be displayed.
  5. On the "General" tab, the middle section is "Browsing history." Press "Delete."
  6. In the "Delete Browing History" window, sequentially press the "Delete files...", "Delete cookies...", and "Delete history..." buttons. If you are offered the option of "Delete all offline content," select that option also. Note: If you have never done this, it may take several minutes to finish the process (i.e., before the hourglass disappears). Then "Close" the window.
  7. Press "OK" to close the "Internet Properties" window.
  8. Special note: If you switched to classic view for this procedure, you will want to "Switch to Category View" on the "Control Panel" to restore your preferred presentation style. Select it at the upper left of the "Control Panel" window.

  To clear the Internet Explorer temporary internet files from an Internet Explorer browser:

  1. Open a new Internet Explorer browser window.
  2. Open the "Tools" menu and select "Internet Options."
  3. Go to the "General" tab and find the "Browsing history" section. Press "Delete."
  4. In the "Delete Browing History" window, sequentially press the "Delete files...", "Delete cookies...", and "Delete history..." buttons. If you are offered the option of "Delete all offline content," select that option also. Note: If you have never done this, it may take several minutes to finish the process (i.e., before the hourglass disappears). Then "Close" the window.
  5. Press "OK" to close the "Internet Properties" window.

• CLEARING CACHE, COOKIES, AND BROWSING HISTORY ON MOZILLA FIREFOX
  
  1. Select "Clear Private Data..." from the "Tools" menu at the top of the Mozilla Firefox browser window.
  2. Make sure ONLY the "Browsing History", "Cookies", and "Cache" boxes are checked.
  3. Select "Clear Private Data Now."

• CLEARING CACHE, COOKIES, AND BROWSING HISTORY ON SAFARI
  
  1. Select "Reset Safari..." from the "Edit" menu.
  2. Make sure ONLY the "Clear History," "Empty the Cache," and "Remove all Cookies" boxes are checked.
  3. Then select the "Reset" button.

• CLEARING CACHE, COOKIES, AND BROWSING HISTORY ON OPERA
  
  1. Select "Delete Private Data" from the "Tools" menu at the top of the Opera browser window.
  2. In the "Delete Private Data" window, click the "Detailed Options" drop list.
  3. From this list select "Delete entire cache" and "Delete all cookies."
  4. Then select "Delete."

FOR MAC

• CLEARING CACHE, COOKIES, AND BROWSING HISTORY ON SAFARI
  
  1. Select "Reset Safari..." from the "SAFARI" menu.
  2. Make sure ONLY the "Clear History," "Empty the Cache," and "Remove all Cookies" boxes are checked.
  3. Then select the "Reset" button.

• CLEARING CACHE ON MOZILLA FIREFOX
  
  1. Select "Preferences" on the "FIREFOX" drop-down menu.
  2. To clear cache, select the "Advanced" tab and "NETWORK."
  3. Then click the "Clear Now" button below "Cache." This clears both the memory and disk caches.