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PRAC107-0404: Key Practice Indicators - From Program to Profit

INSTRUCTOR:
Thomas E. Catanzaro, DVM, MHA, FACHE
Diplomate, American College of Healthcare Executives

DATES:
4/6 - 4/27/2004
Interactive Sessions: Tuesdays, 4/6, 4/13, 4/20; 9:30 - 11:30 PM ET (US)

COURSE DESCRIPTION
Overview:
The days of finding someone else's practice to use as a benchmark have fallen to the wayside, and continual quality improvement (CQI) at your own level has become critical. The only certainty about the rapidly changing veterinary environment is it's uncertainty, so it is critical to use Key Practice Indicators (KPI) for frequent self-assessment. This requires new metrics be applied to old habits, so you can develop a responsive practice posture in your community. This course will explore new and old practice success indicators, as well as how they can be used in making the strategic decisions needed to flourish in the dynamic veterinary marketplace of tomorrow.

MESSAGE BOARD DISCUSSIONS:
Discussions will begin on the start date of the course and will continue for 7 days following the last real time session.

CE HOURS: 6

TUITION:
Member/ $86, Non-Member/$141 by March 23rd;
Member/ $96, Non-Member/$156 after March 23rd;

TO REGISTER:
  »Enroll now

Or call 1-800-700-INFO (4636) or email CEonVIN@vin.com, and list the course title, your full name, and your preferred method of payment (credit card, check).

For More Information on VIN's Upcoming CE Courses, check out http://www.VIN.com/CE/Catalog.htm

Note: "This course has been submitted (but not yet approved) for 6 hours of continuing education credits in jurisdictions which recognize AAVSB's RACE approval; however participants should be aware that some boards have limitations on the number of hours accepted in certain categories and/or restrictions on certain methods of delivery of continuing education. Call VIN for further information."

(Attendees are encouraged to check with their licensing jurisdiction(s) for information regarding recognition by the board.)


COURSE WITHDRAWAL AND REFUND POLICY: Withdrawal prior to the listed start date of a course entitles the registrant to a complete refund or a credit toward a future VIN CE course, whichever is preferred. Withdrawal within 1 week after the listed start date (i.e. including no more than one real-time session) entitles the registrant to a credit toward any future VIN CE course. (Does not apply to courses with only one real-time session.) After the first real-time session, a registrant may withdraw due to special circumstances and receive prorated credit towards a future VIN course. These requests will be handled on an individual basis. The amount of the prorated credit will be determined based on 65% of the time remaining in the course at the time of withdrawal. It is not possible to withdraw retroactively. Note: To ensure rapid handling of your request for withdrawal, we recommend that you call the VIN office at 1-800-700-INFO.


Debbie Friedler
CE Coordinator
Veterinary Information Network
http://www.vin.com
800-700-4636 (toll free)
530-756-4881 (local)
CEonVIN@vin.com

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